Running an e-commerce business has plenty of challenges for the site owners, but accepting essential payments shouldn’t be one. There are a few credit card types that each e-commerce site should always accept. This capability ensures that most visitors to your site can quickly complete payments without a hassle. Mastercard and Visa Credit Cards or […]
Authorization Reversals Help Avoid Chargebacks
Unfortunately, most merchants are only too well aware of the costs and inconvenience associated with chargebacks. But not too many are familiar with the authorization reversal. Chargebacks are one way in which payments may be reversed, but authorization reversals are a cheaper alternative. What is an Authorization Reversal? Authorization reversals happen when the funds from […]
Visa Resolve Online: How to Slash Chargeback Rates
Recent years have seen a worrying spike in the number of chargebacks filed by customers. That’s something Visa Resolve Online (VROL) hopes to stop. The surge has prompted the major card networks, such as Visa, to take steps to try to mitigate the problem by streamlining the dispute process using new or updated systems and […]
Reduce Customer Returns with These Simple Measures
All merchants want to reduce customer returns. A certain proportion of product returns – or refund requests in the case of digital downloads – is for most merchants just one more cost of doing business. But the cost of such returns – particularly for online sellers – is growing dramatically. In fact, 2020 saw the […]
Maximize Your Profitability with Subscription Billing
It’s not suitable for every type of business, but for those merchants who can implement it the subscription billing model is a huge and growing opportunity. Business analysts now estimate that this sector is growing at almost 9% a year, and is likely to hit a global turnover of some $7.5 within the next five […]
Visa’s Joining the Buy Now Pay Later Market – Here’s What Merchants Need to Know
The Buy Now Pay Later (BNPL) movement has skyrocketed in recent years. The Covid-19 pandemic and subsequent high inflation have meant a tough cash squeeze for many customers. So it’s not surprising that Buy Now Pay Later has recently expanded dramatically. Of course, it’s always been possible for many consumers to use credit cards in this […]
Long-Term Digital Fraud Protection is a Must for Your Business – Here’s Why
There’s no doubt that fraud and chargebacks are becoming a major problem for many businesses. In the digital age, digital fraud protection is a must. It’s all too tempting for merchants to believe that a one-stop digital fix can provide a permanent solution. But the unfortunate truth is that fraudsters, friendly or otherwise, are not going away anytime […]
How Dynamic Billing Descriptors Can Slash Your Chargeback Rates
“I Didn’t Order That, and I’ve Never Heard of You!” Customer Karen Despite the industry’s best efforts to tackle it, payment card fraud remains a serious and increasing problem. A study by J. P. Morgan, for example, reported that a staggering 86% of consumers had been the victim of some kind of payment fraud in 2020. And with […]
Buy Now Pay Later – Some Pros and Cons for Merchants
Buy Now Pay Later (BNPL) is generating a lot of buzz at the moment, but it’s really just a reinvention of the old-fashioned installment plan (AKA layaway) — a method of doing business that has been with us since the nineteenth century, if not even earlier. As a way of deferring the pain of parting […]
Inventory Manipulation – Yet Another Type of Bot Attack You Need to Know About
In recent years you’ve probably become all too familiar with the threat posed to your business by various malicious bots. Card testing, data theft, and the sending of spam messages are just a few of the ways in which bad actors can use bots to interfere with your operations. But unfortunately, there’s now another relatively […]