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Chargeback Dispute Resolution

Leveraging Modern Technology to Your Advantage

As a retailer, you’re no doubt aware that chargebacks can happen for an unfortunately large number of reasons. Sometimes, they’re entirely legitimate. Other times, they’re based in little more than fraud. But regardless of the situation, they can mean bad news for merchants like yourself if you’re not careful.


Proactive Dispute Management

Even a modest chargeback can come with a significant number of fees based on the value of the transaction. But if you have too many chargebacks as a percentage of your total transactions, you may even see your per-transaction costs shoot up significantly – if your credit card processor doesn’t shut down your card altogether.


But the most important thing for you to understand about all of this is that you still have options available to you. There are a number of ways that you can be proactive about not just fighting chargebacks, but helping to make sure that they don’t happen to begin with. This is a lot easier to accomplish than you might think… and Xcaliber-Solutions is here to show you just how true that is.


Our Approach to Chargeback Dispute Resolution

Our advanced technology is designed to give you access to the data and insight you need to make more accurate dispute responses, all in an effort to help you recover more revenue than ever.


  • Consolidate your data into a single, easy-to-use platform that puts the actionable insight you need at your fingertips.
  • Improve transparency over every dispute situation and improve the efficiency at which you’re able to respond as well.
  • Leverage the data that your business is already creating and create customized responses for each chargeback situation.


Overall, you’ll be able to use our finely-tuned rules to optimize your win rates, all while going a long way towards improving your return on investment at the exact same time. You’re paying less in disputes to recover more revenue than you’ve been able to in the past – which may very well be the most important advantage of all.


Xcaliber-Solutions: Your Partner in Chargeback Dispute Resolution

In the end, the team at Xcaliber-Solutions understands that chargebacks are a way of life for many businesses… but they certainly don’t have to be for yours.


Sometimes, a chargeback happens for entirely legitimate circumstances. Other times, they happen as a result of fraud. But in both situations, there are steps that you can take to reduce the risk from them as much as possible – and that’s exactly what we want to help you with, backed by the full power that modern technology has to offer.


So, if you’d like to find out more information about the ways in which we’re prepared to help with chargeback dispute resolution, or if you have any additional questions that you’d like to discuss with someone in a bit more detail, please don’t hesitate to contact your partners at Xcaliber-Solutions today.

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