As a merchant, dealing with chargebacks can be frustrating and costly. A chargeback is a transaction reversal initiated by a customer through their credit card issuer. The customer disputes the charge, alleging that the transaction was unauthorized, fraudulent, or that the product or service was not delivered as promised. If the issuer agrees with the […]

With the number and cost of chargebacks increasing all the time, taking steps to reduce their impact is an essential task for all merchants. There are many measures and increasingly sophisticated tools that can be used. But one of the simplest and most effective is also one of the most frequently overlooked. This is the […]