hidden costs of chargebacks

6 Hidden Costs of Chargebacks

Payment industry sources estimate that for every $100 in chargebacks, the true cost to the merchant may be anywhere between $240 and more than $300.  Much of this staggering figure is accounted for by easy to identify direct costs such as lost revenues and profits, fees, and higher transaction charges. But chargebacks also give rise […]

delivery confirmation

How to Use Delivery Confirmation to Reduce Chargebacks

Keeping chargeback costs to a minimum is essential to the bottom line of your business. And it can be a significant challenge to stay ahead of the numerous causes of chargebacks and their associated Reason Codes. But one simple step that can help is to use one or more of the many systems of delivery […]

Payment Reversals

The Best Way to Handle Payment Reversals (Not Just Chargebacks)

As a merchant, you’re naturally concerned about the number of chargebacks you incur. But there are many payment reversals that don’t result in a chargeback that can also be very time-consuming and damaging to the reputation of your business. So, your goal must always be to minimize the number of transactions that result in a […]

E-Commerce Payment Types

Taking payments on your e-commerce site: What you need to know

Having an e-commerce business means that owners need to make the best decisions for all aspects of the business to succeed. When it comes to accepting certain credit cards for payments, thought and consideration is essential to ensuring you attract and keep customers. You must appeal to all customers with the most common and widely […]

best credit cards for ecommerce

Which Credit Cards are Essential for E-commerce?

Running an e-commerce business has plenty of challenges for the site owners, but accepting essential payments shouldn’t be one. There are a few credit card types that each e-commerce site should always accept. This capability ensures that most visitors to your site can quickly complete payments without a hassle.  Mastercard and Visa Credit Cards or […]

Authorization Reversal

Authorization Reversals Help Avoid Chargebacks

Unfortunately, most merchants are only too well aware of the costs and inconvenience associated with chargebacks. But not too many are familiar with the authorization reversal. Chargebacks are one way in which payments may be reversed, but authorization reversals are a cheaper alternative. What is an Authorization Reversal? Authorization reversals happen when the funds from […]

VISA Resolve Online

Visa Resolve Online: How to Slash Chargeback Rates

Recent years have seen a worrying spike in the number of chargebacks filed by customers. That’s something Visa Resolve Online (VROL) hopes to stop. The surge has prompted the major card networks, such as Visa, to take steps to try to mitigate the problem by streamlining the dispute process using new or updated systems and […]

reduce customer returns

Reduce Customer Returns with These Simple Measures

All merchants want to reduce customer returns. A certain proportion of product returns – or refund requests in the case of digital downloads – is for most merchants just one more cost of doing business. But the cost of such returns – particularly for online sellers – is growing dramatically. In fact, 2020 saw the […]

subscription billing

Maximize Your Profitability with Subscription Billing

It’s not suitable for every type of business, but for those merchants who can implement it the subscription billing model is a huge and growing opportunity. Business analysts now estimate that this sector is growing at almost 9% a year, and is likely to hit a global turnover of some $7.5 within the next five […]

Visa’s Joining the Buy Now Pay Later Market – Here’s What Merchants Need to Know

The Buy Now Pay Later (BNPL) movement has skyrocketed in recent years. The Covid-19 pandemic and subsequent high inflation have meant a tough cash squeeze for many customers. So it’s not surprising that Buy Now Pay Later has recently expanded dramatically. Of course, it’s always been possible for many consumers to use credit cards in this […]