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As a merchant, dealing with chargebacks can be frustrating and costly. A chargeback is a transaction reversal initiated by a customer through their credit card issuer. The customer disputes the charge, alleging that the transaction was unauthorized, fraudulent, or that the product or service was not delivered as promised. If the issuer agrees with the […]
When you decide which online payment methods to choose for customer checkout, consider opting for the most reliable online payment methods to add security and convenience. Having trusted payment options helps you build trust with consumers, safeguard their personal details, and protect your business. Consider the following information to help you decide which to choose. […]
In online commerce, one of the biggest challenges to maintaining a stable cash flow is dealing with chargebacks. Chargebacks can be a hassle. But more importantly, they can take a big bite out of your revenue, and they can cost you your payment processor. Here are five reliable ways you can fight back against chargebacks […]
There are many forms of payment to incorporate if you have an e-commerce business. Deciding which methods are the best for your business is the key to streamlining checkouts and offering your customers convenience and security. Common Processing Solutions There are a few ways to accept payments online if you have an e-commerce platform. It’s […]
If you have an e-commerce business, you’ll need to have a way to accept online returns. However, accepting and processing returns can be tricky, so it’s essential to know some tips and tricks and follow proven guidelines to get the best outcome for your and your customers. Consider following these rules for online returns and […]
There are several risks associated with having an online business. From hackers to fraud, there are many points to consider and adequately prepare for when these events occur. Consider having a solid strategy or these guidelines in place to manage risk effectively. Consumer Behaviors Consumers are diverse and come with their own sets of risks for […]
Simply put, refund fraud happens when a customer seeks a refund for goods they have purchased and received – but retains rather than returning the goods. Many businesses are apt to regard this kind of activity by “bad actors” – but let’s call them fraudsters, for that is what they are – as just an inevitable cost […]
Accepting credit cards benefits both merchants and their customers. It provides convenience for those who want your products and services while also linking your business to the financial institutions, networks, and payment processors that make the process possible. Managing Credit Card Processing Risk While credit and debit cards make up nearly 50 percent of the […]
Card on file transactions – enabled by merchants’ retention of customers’ card details following a purchase – have been standard practice in e-commerce for many years. It’s how subscription and recurring payment business models operate. It’s how Amazon’s popular “buy with one click” option works. And it’s the only way in which digital wallets such […]
Offering customers a discount to pay with cash can be a smart move for some businesses – not least because of the savings in card processing fees. But it’s not a model that works for everyone. And for all merchants, there’s a right and a wrong way to go about it. How Not to Reward […]