As a merchant, you’ll be only too well aware of the costs of chargebacks. And you know that those costs go far beyond fees and lost merchandise. Every chargeback you incur takes hours to process or contest. And you stand to lose not just the value of the disputed sale, but also the cost of […]
Pandemic or no Pandemic: You Can’t Afford to Ignore the Trend to Contactless Payments
Contactless payments have been commonplace in Europe and the UK for some years now, but take up in the US had been relatively slow until the advent of the pandemic. Now, though, the trend towards contactless is accelerating rapidly as merchants, issuing banks, and major networks race to respond to customers’ desire for safer payment methods. How […]
Counterfeit Fraud and Liability Shift – How to Contest Visa Chargebacks under Reason Code 10.1
What is Counterfeit Fraud? Chargebacks under Visa’s Reason Code 10.1 are initiated when a fraudster uses a counterfeit EMV (chip and pin) card and the rightful cardholder claims that they did not initiate the card-present transaction. How it Happens In rare cases, a skilled fraudster may be able to physically tamper with a card’s […]