Xcaliber-Solutions

Risk management for credit card processing merchants

Accepting credit cards benefits both merchants and their customers. It provides convenience for those who want your products and services while also linking your business to the financial institutions, networks, and payment processors that make the process possible. Managing Credit Card Processing Risk While credit and debit cards make up nearly 50 percent of the […]

How to make ‘card on file’ work for you

Card on file transactions – enabled by merchants’ retention of customers’ card details following a purchase – have been standard practice in e-commerce for many years. It’s how subscription and recurring payment business models operate. It’s how Amazon’s popular “buy with one click” option works. And it’s the only way in which digital wallets such […]

Cash Discount Programs a Good Fit For Business

Offering customers a discount to pay with cash can be a smart move for some businesses – not least because of the savings in card processing fees. But it’s not a model that works for everyone. And for all merchants, there’s a right and a wrong way to go about it. How Not to Reward […]

6 Hidden Costs of Chargebacks

Payment industry sources estimate that for every $100 in chargebacks, the true cost to the merchant may be anywhere between $240 and more than $300. Much of this staggering figure is accounted for by easy to identify direct costs such as lost revenues and profits, fees, and higher transaction charges. But chargebacks also give rise […]

How to Use Delivery Confirmation to Reduce Chargebacks

Keeping chargeback costs to a minimum is essential to the bottom line of your business. And it can be a significant challenge to stay ahead of the numerous causes of chargebacks and their associated Reason Codes. But one simple step that can help is to use one or more of the many systems of delivery […]

The Best Way to Handle Payment Reversals (Not Just Chargebacks)

As a merchant, you’re naturally concerned about the number of chargebacks you incur. But there are many payment reversals that don’t result in a chargeback that can also be very time-consuming and damaging to the reputation of your business. So, your goal must always be to minimize the number of transactions that result in a […]

Taking payments on your e-commerce site: What you need to know

Having an e-commerce business means that owners need to make the best decisions for all aspects of the business to succeed. When it comes to accepting certain credit cards for payments, thought and consideration is essential to ensuring you attract and keep customers. You must appeal to all customers with the most common and widely […]

Which Credit Cards are Essential for E-commerce?

Running an e-commerce business has plenty of challenges for the site owners, but accepting essential payments shouldn’t be one. There are a few credit card types that each e-commerce site should always accept. This capability ensures that most visitors to your site can quickly complete payments without a hassle. Mastercard and Visa Credit Cards or […]

Authorization Reversals Help Avoid Chargebacks

Unfortunately, most merchants are only too well aware of the costs and inconvenience associated with chargebacks. But not too many are familiar with the authorization reversal. Chargebacks are one way in which payments may be reversed, but authorization reversals are a cheaper alternative. What is an Authorization Reversal? Authorization reversals happen when the funds from […]

Visa Resolve Online: How to Slash Chargeback Rates

Recent years have seen a worrying spike in the number of chargebacks filed by customers. That’s something Visa Resolve Online (VROL) hopes to stop. The surge has prompted the major card networks, such as Visa, to take steps to try to mitigate the problem by streamlining the dispute process using new or updated systems and […]