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If you have an e-commerce business, you’ll need to have a way to accept online returns. However, accepting and processing returns can be tricky, so it’s essential to know some tips and tricks and follow proven guidelines to get the best outcome for your and your customers. Consider following these rules for online returns and […]
As a merchant, you’re naturally concerned about the number of chargebacks you incur. But there are many payment reversals that don’t result in a chargeback that can also be very time-consuming and damaging to the reputation of your business. So, your goal must always be to minimize the number of transactions that result in a […]
All merchants want to reduce customer returns. A certain proportion of product returns – or refund requests in the case of digital downloads – is for most merchants just one more cost of doing business. But the cost of such returns – particularly for online sellers – is growing dramatically. In fact, 2020 saw the […]
In recent years you’ve probably become all too familiar with the threat posed to your business by various malicious bots. Card testing, data theft, and the sending of spam messages are just a few of the ways in which bad actors can use bots to interfere with your operations. But unfortunately, there’s now another relatively […]