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“I Didn’t Order That, and I’ve Never Heard of You!” Customer Karen Despite the industry’s best efforts to tackle it, payment card fraud remains a serious and increasing problem. A study by J. P. Morgan, for example, reported that a staggering 86% of consumers had been the victim of some kind of payment fraud in 2020. And with […]
With another holiday shopping season looming, the increasing threat of “card not present fraud” is front of mind with merchants of all types. It’s always been a problem for e-commerce merchants. But the surge in popularity of models such as BOPIS (buy online, pickup in-store) means that retailers of physical goods from old-fashioned brick and […]
E-commerce businesses are looking forward to a COVID-19 related boom during the 2020 holiday season. But the expected 35% increase in online sales compared with the same period in 2019 will also be a great opportunity for fraudsters – particularly those who specialize in account takeovers. What is Account Takeover (ATO) Fraud ATO is the […]
Rapidly developing payment technologies offer great opportunities for businesses. But they’re also very tempting targets for fraudsters. Fraud Prevention – Why the Old Ways No Longer Work And there’s no doubt that criminals are becoming ever bolder and more sophisticated in their attempts to steal from both merchants and customers. Unfortunately, therefore, the old rule-based […]