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Chargebacks are a common and often frustrating challenge for merchants. Whether it’s a legitimate customer dispute or a case of “friendly fraud,” chargebacks can have significant financial and operational impacts on your business. However, not all chargebacks are final. With a strategic approach, you can successfully dispute a chargeback and recover lost revenue. In this comprehensive guide, […]
Chargebacks can be a frustrating and complex process for both merchants and customers alike. In this blog post, we’ll provide a detailed overview of navigating the chargeback process, including the timing, roles, and responsibilities of both parties. Additionally, we’ll offer tips on navigating the process effectively and explore how chargeback management software can streamline the […]
Chargebacks are an unfortunate reality for many e-commerce businesses, posing financial risks and affecting customer relationships. Understanding chargebacks and implementing effective management strategies are crucial to protect your business. In this comprehensive guide, we’ll delve into the world of chargeback management for e-commerce businesses, exploring their causes, impacts, and best practices for successful management. Understanding […]
In online commerce, one of the biggest challenges to maintaining a stable cash flow is dealing with chargebacks. Chargebacks can be a hassle. But more importantly, they can take a big bite out of your revenue, and they can cost you your payment processor. Here are five reliable ways you can fight back against chargebacks […]
Payment industry sources estimate that for every $100 in chargebacks, the true cost to the merchant may be anywhere between $240 and more than $300. Much of this staggering figure is accounted for by easy to identify direct costs such as lost revenues and profits, fees, and higher transaction charges. But chargebacks also give rise […]
Keeping chargeback costs to a minimum is essential to the bottom line of your business. And it can be a significant challenge to stay ahead of the numerous causes of chargebacks and their associated Reason Codes. But one simple step that can help is to use one or more of the many systems of delivery […]
Unfortunately, most merchants are only too well aware of the costs and inconvenience associated with chargebacks. But not too many are familiar with the authorization reversal. Chargebacks are one way in which payments may be reversed, but authorization reversals are a cheaper alternative. What is an Authorization Reversal? Authorization reversals happen when the funds from […]
Recent years have seen a worrying spike in the number of chargebacks filed by customers. That’s something Visa Resolve Online (VROL) hopes to stop. The surge has prompted the major card networks, such as Visa, to take steps to try to mitigate the problem by streamlining the dispute process using new or updated systems and […]
It’s no secret that e-commerce has expanded rapidly in the last few years, which means the time to combat chargeback fraud is now. The e-commerce trend has only been accelerated by the impact of the COVID-19 pandemic. Many of even the most traditionally minded established bricks and mortar businesses have been forced to develop an online presence […]
Every merchant knows that the dramatic growth in digital commerce has brought in its wake an equally rapid surge in the prevalence of card not present (CNP) payment fraud. The Crippling Costs of Chargebacks and Friendly Fraud They know, too, that the process of disputing chargebacks and trying to prevent so-called “friendly” fraud is difficult, time-consuming, and […]