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Recent years have seen a worrying spike in the number of chargebacks filed by customers. That’s something Visa Resolve Online (VROL) hopes to stop. The surge has prompted the major card networks, such as Visa, to take steps to try to mitigate the problem by streamlining the dispute process using new or updated systems and […]
All merchants want to reduce customer returns. A certain proportion of product returns – or refund requests in the case of digital downloads – is for most merchants just one more cost of doing business. But the cost of such returns – particularly for online sellers – is growing dramatically. In fact, 2020 saw the […]
It’s no secret that e-commerce has expanded rapidly in the last few years, which means the time to combat chargeback fraud is now. The e-commerce trend has only been accelerated by the impact of the COVID-19 pandemic. Many of even the most traditionally minded established bricks and mortar businesses have been forced to develop an online presence […]
It’s not suitable for every type of business, but for those merchants who can implement it the subscription billing model is a huge and growing opportunity. Business analysts now estimate that this sector is growing at almost 9% a year, and is likely to hit a global turnover of some $7.5 within the next five […]