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Every merchant knows that the dramatic growth in digital commerce has brought in its wake an equally rapid surge in the prevalence of card not present (CNP) payment fraud.<\/p>\n\n\n\n
They know, too, that the process of disputing chargebacks<\/a> and trying to prevent so-called \u201cfriendly\u201d fraud is difficult, time-consuming, and expensive.<\/p>\n\n\n\n And even if they are successful in a particular case, there is little to prevent determined and brazen customers from making repeated attempts to play the system again \u2013 biased as it is in their favor.<\/p>\n\n\n\n So why not just blacklist those customers you suspect of this kind of activity, and effectively ban them from trying to buy from you again?<\/p>\n\n\n\n It sounds seductively simple. But there are some significant potential problems you need to be aware of before deciding to go down this route.<\/p>\n\n\n\n It\u2019s possible for you as a merchant to create your own blacklist or database of problem customers by manually scrutinizing orders and reviewing chargebacks. But this is a labor-intensive and therefore expensive process, particularly for smaller businesses.<\/p>\n\n\n\nChargeback Blacklists and Databases<\/h2>\n\n\n\n